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Special instructions

Refund policy


Not satisfied with your purchase and want to request a refund? Is the size not correct? You can return within 14 days from the date of purchase. The return is free from Italy. For purchases in other European countries, return shipments are charged to the customer.

First download the withdrawal form below, fill it out in all its parts and send it to assistance@francescotramontanogioielli.com to receive all the instructions.
Once we have received the product we will refund the amount of your order.

Withdrawal form
English en