How are Tramontano jewelry made?
The Tramontano jewelry collection is handcrafted. Classic processing techniques serve a modern design.
Our jewelry is made of 925 silver and natural, untreated brass. We appreciate and value the properties of these materials, which are both changeable and durable at the same time.
The creations are made to be worn every day and on all occasions and do not require extraordinary maintenance. Some small routine care is enough to ensure that your jewelry retains its beauty over time.
How do I choose the right ring size?
On our site you can find a convenient and detailed guide to choose the size of your jewelry.
If you need clarification, do not hesitate to contact us by phone and via Whatsapp at the number +39 338 3879208. Our support will respond to you every day from 11 AM to 1 PM and from 4 PM to 6 PM.
What are the particular characteristics of brass?
Brass in contact with the skin and with an acidic pH can lead to the formation of stains. This type of reaction is well known and is a characteristic of the material. The frequency and extent of the phenomenon depend on multiple factors and are therefore not predictable.
We recommend taking special care of your brass jewelry: do not wear brass jewelry while cleaning with chemical products, during sports, or at the pool; do not let the jewelry come into contact with perfumes, creams, or detergents.
Does silver and brass contain nickel?
The silver and brass used for our jewelry do not contain nickel.
How can I take care of my jewelry?
The Tramontano jewelry, worn daily with care, does not require special maintenance, especially if periodically cleaned gently and stored properly.
Silver and brass, however, tend to oxidize when in contact with external agents (air, humidity, pollution, skin perspiration, chlorine, sulfur, perfumes, creams, detergents…). These can contribute to reducing the shine of the surfaces. A good habit to preserve your jewelry is to store them separately in soft, clean pouches or individual cases, and keep them in dry places, away from heat sources and protected from agents that may damage them.
"We also recommend taking care of jewelry by periodically rubbing it with the appropriate silver cloths to remove the superficial layer of oxidation that does not affect the material."
How do I protect the cords of pendants and bracelets from wear?
It is good practice to limit contact with agents such as water, thermal waters, soap, cosmetics, perfumes, detergents, chlorine, and other similar substances that may cause color loss or damage the fabric, compromising the integrity of the item.
Are there models that I can tighten or loosen by myself?
Some of the rings in our collection have spiral or open bases. We still recommend proceeding with the purchase of the ring knowing the correct size, as forcing the jewelry manually in an attempt to widen or tighten it could lead to breakage or deformation.
"I lost an earring/cufflink, is it possible to buy a single one?"
It is possible to buy a single earring or cufflink if lost. To check if your model is available and to make a purchase, we invite you to contact customer service.
How do shipping and payment methods work?
We have created a dedicated page that contains all the information and costs. If you cannot find the answers to your questions, you can contact us.
Do you also make shipments abroad?
Certainly. We ship our products all over Europe.
How can I receive discounts, promotions, and all the information about products and collections?
It's simple, just sign up for our Newsletter. You will immediately receive an exclusive 10% discount code to use in our shop and you will be updated on all the news and promotions from Francesco Tramontano Gioielli.
Are there also physical retail locations?
Yes, Tramontano Gioielli is present in Naples and Milan with two physical stores where you can touch the products. Our online shop is always operational. We ship throughout Europe and you can receive your purchases with complete convenience.