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Special instructions

Info & shipping

PAYMENT METHODS
We accept payments with:
  • Credit card (Mastercard, Visa, American Express)
  • Master
  • PayPal
  • Shop Pay
  • Apple Pay
  • Google Pay
 
SHIPMENTS

ITALY
Free shipping for orders up to 50 euros.

For order of less than 50€, the shipping fee is 4€

Delivery in 48-72 working hours
EUROPE
Standard Shipping - 15€
Delivery in 48-72 working hours
 
RETURNS
Not satisfied with your purchase and want to request a refund? Is the size not correct? You can make a return within 14 days of purchase. In Italy, the return is free. For purchases in other European countries, return shipments are charged to the customer.

Download the withdrawal form, fill it out in all its parts and send it to assistenza@francescotramontanogioielli.com to receive all the instructions.
Once we receive the product, we will refund the amount of your order.
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